Q. How do I contact Yukon Electrical?

A. Visit our Contact Us page for various ways of contacting Yukon Electrical, or call 1-800-661-0513 or 867-633-7000.

Q. What's a "kWh," and why is it important?

A. "kWh" or kilowatt-hour, is 1,000 watt-hours, the standard measurement for electricity consumption. For example, a single 100-watt bulb will use up 1 kWh after 10 hours. At a kWh rate of $0.08, the cost to light that 100-watt bulb for 10 hours would be $0.08. To better understand your electricity usage, check out the Brochures section of our website.

Q. How does Yukon Electrical arrive at my monthly kWh usage?

A. Your current month's kWh usage is calculated by subtracting the previous month's meter read from this month's meter read.

Q. When does Yukon Electrical read my meter?

A. Your current bill statement will indicate your billing cycle, which determines your read date. To determine your billing cycle and read dates please visit our "Submit Your Meter Reading" page.

Q. How do I read my meter?

A. Please see our "About Your Meter" page which explains how to read your meter.

Q. Is there another way for me to pay my bill other than by mail?

A. Yes. Please visit the Payment section of our website for details.

Q. How can I lower my monthly bill?

A. Simple adjustments to your usage patterns and the installation of energy-efficiency devices can reduce your power consumption and lower your electric bill. Our Brochures section of our website contains two brochures that will show you how to be a power saver.

Q. My electric bills vary a lot from season to season. How do I even them out?

A. Your energy usage will fluctuate with the seasons and can even vary from month to month. Our Budget Payment Plan eliminates the guesswork of monthly electricity bills by estimating your annual bill and allowing you to pay the same amount every month. Our Budget Payment Plan has an annual customer intake in March of every year. Please Contact Us to find out more about enrolling.

Q. I'm moving. What do I need to know about my Yukon Electrical account?

A. To connect, transfer or disconnect your Power Service please contact a Yukon Electrical representative at (867) 633-7000 or (800) 661-0513 Monday - Friday from 8 a.m. - 5 p.m.